Hi,
I receive the yesterday the Shelly 3EM and after completing the setup thought Shelly Cloud and I was able to see the power. Suddenly the Shelly 3m appeared as out of the range and I was not able to connect it again.
I have tried to reset pressing 10 seconds the physical button in the front, the light is quiclky blinking but I can not see the own Shelly Wi-Fi network (shellyem3-xxxxx).
Can you please help!!!! 
Try it 3-8 times, i have the same problem. In the end it always works out.
Hi, I had the same problem. The solution is that you have to press the reset button hard. So far you only thought you pressed it, because it makes a click. In case you press it harder, it makes another click, than the contact is closed. I know your issue is old, but maybe this entry helps people facing the same problem. I was very disappointed, that the support team is not aware of this issue. Strange. Have a nice day!
