Hi there,
I installed a Shelly EM 3 days ago and could collect data with no problem.
Today between 16h and 17h i see the device offline.
After investigation I see that the Shelly EM seems off: it is cold (usually it is a bit warm) and the status led is off.
I check the wires and make sure they are OK and provide electricity to the Shelly EM (I connect them even to a bulb to double check).
I try the factory reset button with not more effect.
The Shelly EM remains off as its status light.
This is my first Shelly EM so may be this behavior is "normal".
Is it really dead?
What may have caused this? I have no other electrical incident at hope. No thunder storm.
Does the Shelly EM is known to over heat?
Is this frequent?
Many thanks for your advice