You do not have permissions to view this device!

  • ,Hello,

    I get an error while trying to do a simple device status request.

    This the the error,

    Code
    {    "isok": false,    "errors": {        "no_permissions": "You do not have permissions to view this device!"    }
    }

    This is my request,

    Code
    https://shelly-33-eu.shelly.cloud/device/status?id=XXX&auth_key=XXX

    I followed the instructions provided here.

    Thanks,

    Ruben

  • hey Ruben Cruz,

    Welcome here.

    Is your Device connected to the cloud?

    Do you have "RESTRICT LOGIN" enabled?

    Would you do your request local?

  • Hey Robert_M. ,

    It's connected to the cloud.

    RESTRICT LOGIN is disabled.

    I can do my request local.

    These are the current settings,

    Thanks,

    Ruben

    Einmal editiert, zuletzt von 66er (5. Januar 2022 um 05:43) aus folgendem Grund: full quote of last thread deleted.

  • did you fix this issue? I've got the same error and found out that I've used wrong device's id! Correct one is in device's info

    I have the same issue, I copied the DeviceId (the one in device info before and after the ( ). I still get the error

    pasted-from-clipboard.png

    pasted-from-clipboard.png

    {
        "isok": false,
        "errors": {
            "no_permissions": "You do not have permissions to view this device!"
        }
    }

    pasted-from-clipboard.png

    I just saw a similar thread: Apparently the device is not connected to my account!

    2 Mal editiert, zuletzt von hmrc78 (15. Februar 2022 um 11:55)

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