HELP SHELLY DW2 DEAD

    Hello Everyone

    I bouth a pack of 4x Shelly DW 2 in last december.

    Until now they were running perfetly and working like it should, unfutunatly of the 4 sensors at this moment only one is working the other 3 are offline I already tried to use new bateries proceed with the a reset and none of 3 sensors are working.

    At the begining I think that was a defect of the sensor but now it happen to 3 of the 4, what can be cause to this happen?

    They are in a plce with low values of humidity and the temperature range is bitwin 12 and 19ªC

    Thanks for the help

    Hi,

    what happens with new batteries? What after pressing the switch?

    Hello,

    same here with me. In the beginning all 4 were working fine, but then quickly after a few weeks one after the other went dead. I thought it was a bad battery batch (Ansmann via Amazon) and ordered new ones (no-name brand this time...). With this only one of my 4 sensors is working. Wasn't sure if this was a bad battery batch as well -> now I bought only two new batteries (Energizer) as 8 batteries cost quite some money... I tried re-setting and everything with two sensors, but both seem to be dead... Is there another way to factory reset than described in the manual? I am thinking of returning them to Shelly, maybe a bad batch on the sensors?

    Thanks!
    Martin

    Nothing but trouble here too. With difficulty and inconsistent responses, I finally got 2 sensors (DW2) on the App. At first, they noted open and close and all their configuration options. But, after a day, they've gone to sleep and show as OFFLINE. I press a button and get a red light but the app still shows offline. Not sure where to go from here.

    (update) - As noted above, with much difficulty and a few weeks later it seems my D/W 2 sensors are operating as expected. I do not know why.

    Einmal editiert, zuletzt von EdZ123 (26. Juni 2022 um 22:40) aus folgendem Grund: Update

    I have 5 sensors since last year. At first they all worked fine. After a while they began to have battery drain issues which I solved replacing the batteries. Currently 2 of the sensors are working fine but the other 3 are offline, not responding to battery replacement at all. Nothing happens pressing the button.

    I followed this post hoping to have an answer to my problem but so far that didn't happen.

    I would appreciate if anybody could have a solution for this otherwise, given the facts already described by others, I'll be forced to conclude this devices are a bad deal.