Shelly button disappeares from wifi every time i add it.

  • I have a shelly button which has worked for over 1 year. Then all of a sudden it stopped working.

    It was set up to turn on a shelly relay for my sauna so I could start it both via the app or via the button.

    Now when I try to reset it and add it to the network it disappears completely. Even if I connect to its own network and add it manually it disappears.

    Even worse is that 99% of the times i click discovered devices i cant click the scan button in the app (android) it just says "connect to a wifi to..." super annoying.

    I have reset it 100 times and still no luck. Any idea what could have happened? ;(

  • Could it be that you have changed the WLAN router or at least the WLAN password? I had the same problem. In my case it was a problem with the stored access data in the shelly app.

    Try this:

    - reset the shelly with the reset button (you need the AP mode)

    - in the shelly app scan for devices. The shelly will not be found because he is in AP mode.

    - klick on 'include device'. Now the app asks you if new devices shall be included to the known WLAN. Don't klick on 'continue' !!!

    - instead klick on 'change'. Now select your WLAN and put in the password again by hand. Klick on 'continue'. Then continue to select the found shelly...

    In my case the shelly always disappears because the shelly app transffered the wrong WLAN access data to the shelly and in the same time the app switched off the AP mode (this function was seleceted in the app). After I corrected the WLAN access data by hand everything was fine again.