Problem adding devices

    Im trying to add a new device.

    Using the app I connect to the shelly ssid and after few seconds I get error message and my phone remains on the shelly ssid.

    When I connect to 192.168.33.1 I manually set the ssid and password. Save and reboot but it still doesn't connect to my network. :cursing: :cursing: :cursing:

    After adding a device I see a green message that the device was added successfuley but I don't see it in the app

    I can see it in my router and I can connect to its IP address.

    When I go to discovered devices and scan the network it is not found and when I try to add a device using its IP address nothing happens when I click the add button. :cursing:

    Hello,

    I have put these two topics together because I think it is the same error.

    Which device is it, which steps did you take? We need more information to be able to help you if necessary.

    It's Shelly 1PM.
    In the Shelly App, I add a new device. It shows the Shelly's SSID and I connect to it.
    At this point two things can happen: an error message: "Failed to include any device to your Wi-Fi network" or sometimes a success message (a green message) but I don't see the shell device.
    At this point, my phone remains connected to the Shelly's SSID and I can connect to it's web interface at 192.168.33.1

    I'm trying to configure the Wi-Fi network, add my home's 2.4 SSID and password and save.
    My phone losses connection to Shelly, but it never boots up on my home SSID.
    I'm also trying to use the Shelly app to add it using Bluetooth, but this also fails.

    do you use special characters like ! or ? Maybe a different one? That can be the problem

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