Help to fix my shelly 1 pm

Hi,

I have for a year now a shelly 1PM connected to my air condition. It was working fine until yesterday. Today I saw that it was offline.

When I first saw it it was blinking red. I disconnected from power and after I reconnected it stopped blinking (only red light). It was not connected to the app (offline). I tried to reset it (power off - power on and push 5 times the button of the device) but nothing happens. It just stays with red light.

Can someone help me to fix it please? ( I hope that is not dead)

Thanks

edit: ok I managed to reset it and it is working.

Hi again.

Unfortunately after a few hours the above shelly 1 PM is again offline. This device among with 2 more shelly 1PM are in the roof of th the house in a protected box. They are all working fine for the last 1.5 year. It is not easy for me to go the roof so often to check what is wrong.

Can someone please help me out to find what's could be possible wrong with this device? (the other 2 are ok).

Zitat

Can you access the web-ui via browser?

You mean that I have to go to the roof and see if there is a "sheely wifi" available in order to connect to it? Right now I don't have access there but in the morning before I reset the device there wasn't available.

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Something more I have to add, is that today I found the android app updated to the newer version which I avoided for a long time to update. (something went wrong with auto update). The newer app as I already have read has many troubles. I was never able to find my devices. There were all unavailable (see screenshot). I had to download an older version in order to able to operate them...

Screenshot_20220527-194522_Shelly.jpg