Shelly 2PM calibration issue

  • Hello,

    I have an issue with the Shelly 2PM for controlling a roof window.

    Basically, all works fine but after few minutes/hours it loses the calibration.

    So I’m unable to close the window or to open it and the opening % does not meet the real window status.

    For example if I set 0% the window is still open and I have to open it at 100% then go back to 0% and play a bit with up/down to close the window.

    I reperformed the calibration a lot of times, but after few usage I still have this issue..

    I have another window with the same setup and using a 2.5 and it’s working flawlessly.

    Any advice?

    Current firmware is 0.10.3 and I had the same issue with 0.11.0beta3

    Thanks!

  • Hello,

    I have this issue on all my Plus 2PM devices (total of 3). This issue does not occurs on Shelly 2PM.

    I noticed that when the issue is detected, if I send the command to move the cover (up/down, doesn't matter the direction), the power consumption is always at 0W, despite the cover is moving properly.

    After few seconds, I receive an error on the webgui related to the power metering failure (check wiring, hardware, etc).

    As soon as I reboot the devices, they start to work properly and the calibration is restored. Then, after few hours, the issue is experienced again.

    This issue is affecting 3 Plus 2PM devices and it's certainly a bug.

    I have another 2PM installed on another window, same setup and wiring and this issue does not occur.

    Please acknowledge.

    Thanks.