I can't complete the installation

Roberta Palmieri

I can't complete the installation, when the pairing is about to finish it turns out that sdw2 is already associated with another account.

if I connect to the IP address via web I can connect but via app it doesn't connect.

Devil

So you should upgrade your Firmware in Webui to the neweset Version.

After that you have to open this URL in your Browser

Code

http://<shellyip>/longifyid

Your Device will change Device ID From 6 to 12 signs. And do Factory reset. After that you should be able to connect with app

petrf

This worked for me:

Beitrag

RE: How to update the firmware of a Shelly Door Window 2 ?

It seems that when sensor has access to home network and user can access embedded web interface via access point, then firmware update works without any need for "proxy" etc.

Therefore I succeeded by following the procedure:

1.Start with factory reset = unplug batteries, plug batteries back and press and hold smaller hole for 10 seconds (se User and Safety Guide and Press and hold the button for 10 seconds for Factory Settings Reset. Successful factory reset turns on the LED indicator to flash…

petrf

26. Februar 2024 um 19:41

I can't complete the installation

RE: How to update the firmware of a Shelly Door Window 2 ?

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