i3 not visible in Shelly app

  • Hello,

    i have lost internet for 24h and now I cannot add anymore the i3 to the Shelly mobile app.

    Following steps are taken:

    - reset i3 via button on him

    - connect on mobile phone on the shelly ix3 AP

    - open browser on mobile phone on 192.168.33.1 and set the WIFI name and password. Get message that I can use the i3 with the new address

    - now go to the Shelly mobile app but here I cannot see the i3.

    Tried the steps using the mobile app and also the desktop app, same results.

    I had a dual setup, shelly 1 and shelly i3, one receiver and one receptor in order for the floor heating command control (i3) to control the heating boiler (1)

    Thank you in advance for your attention!

  • Device should be in the same room as before, provided it hasn't been deleted from the app before. If it was deleted, it should be found under Discovered Device if IP is known: Use Add Device by IP. Maybe also found in Hidden Device.

    LG Michael

    Einsteigertipps / Tips for beginners

    Meine Shellys:

    In Betrieb:

    Zur Zeit über 150 Shellys, in der Regel alle Cloudverbunden

    Testboard mit fast jedem Shellytyp auf dem Markt.

    Fast 5 Jahre kein übergeordnete System. Nur mit App und WebUI mit Cloudverbindung. Sprachsteuerung mit Alexa:)

    Seit Anfang 2024 ist HomeAssistant mit am Start. Was Shelly Cloud nicht kann, bzw. Lokal gesteuert werden soll, übernimmt da übergeordnete System.

  • WhatsApp Image 2023-01-13 at 12.46.24.jpeg

    This is how it looks like after I have added it in the app. But it doesnt react to switching on the thermostat. Means I have IP for it, I can add it in the Shelly app but it doesnt do anything. I have tried deleting it from the app and re-adding it, either via add device or via IP but same behavior.

    As it currently stands only thing which I didnt try is deleting the iOS Shelly app alltogether and reinstalling both the shelly 1 and the shelly i3 again.

  • But that looks correct to you. The i3 is just a pure wireless actuator. Nothing can be switched in the app itself. You can only store what happens when imput 1/2/3 has been activated via a switch or something else, which should happen then. Either via actions or scene. Do you get into the settings when you press the corresponding area?

    LG Michael

    Einsteigertipps / Tips for beginners

    Meine Shellys:

    In Betrieb:

    Zur Zeit über 150 Shellys, in der Regel alle Cloudverbunden

    Testboard mit fast jedem Shellytyp auf dem Markt.

    Fast 5 Jahre kein übergeordnete System. Nur mit App und WebUI mit Cloudverbindung. Sprachsteuerung mit Alexa:)

    Seit Anfang 2024 ist HomeAssistant mit am Start. Was Shelly Cloud nicht kann, bzw. Lokal gesteuert werden soll, übernimmt da übergeordnete System.