Shelly dimmer 2 - offline

  • My Shelly Dimmer 2 keeps getting "off line". When i look in, for example, Google home, it says offline. When i then look into the Shelly app, it says offline as well. When i click on/of in the app, it comes online and reacts on action. But a little later, when i look again, it is offline again.

    What can be wrong? And what can i do?

    I dit already a factory reset several times.

  • Welcome to the forum!

    To your issue: Did you install the Dimmer2 with or without neutral? Which bulbs are connected, what wattage do they have? Please try to get a status log by sending <ip-of-Shelly>/status after the failure has happened. Please post it here!

    „Habt Geduld. Alle Dinge sind schwierig, bevor sie einfach werden!“ (aus Frankreich)

    „Nothing in life is to be feared, it is only to be understood.“ (Marie Curie, 1867-1934)

    „Es reicht nicht“, rief Schiller, „Gedankenfreiheit zu fordern, man muß auch denken können, sonst fordert man Gedankenlosigkeitsfreiheit und die ist die Freiheit zur Dummheit, welche wiederum die schlimmste Unfreiheit überhaupt ist!“
    (Aus „Besuch aus Weimar“ von Gert Heidenreich, Schriftsteller, *1944 in Eberswalde)

  • I installed without a neutral (because there is none) but did install the Shelly Bypass. I have two LED bulbs, total of 8 watt.

    Thing is, it just happend recently, just before it worked just fine. And when i start the Shelly app, the dimmer is offline, but when i wait for a few seconds (6-8) it comes online. When i then close en reopen the shelly app, the dimmer is offline again and i have to wait again for 8 sec.

    Here is the status:

    {"wifi_sta":{"connected":true,"ssid":"modder62","ip":"192.168.10.13","rssi":-66},"cloud":{"enabled":true,"connected":false},"mqtt":{"connected":false},"time":"07:07","unixtime":1680239252,"serial":33532,"has_update":false,"mac":"94B97E16BCC0","cfg_changed_cnt":0,"actions_stats":{"skipped":0},"lights":[{"ison":true,"source":"http","has_timer":false,"timer_started":0,"timer_duration":0,"timer_remaining":0,"mode":"white","brightness":35,"transition":0}],"meters":[{"power":0.00,"overpower":0.00,"is_valid":true, "timestamp":1680246452,"counters":[0.000, 0.000, 0.000],"total":0}],"inputs":[{"input":0,"event":"","event_cnt":2},{"input":0,"event":"","event_cnt":0}],"tmp":{"tC":31.03,"tF":87.86, "is_valid":true},"calibrated":true,"calib_progress":0,"calib_status":0,"calib_running":0,"wire_mode":0,"forced_neutral":false,"overtemperature":false,"loaderror":0,"overpower":false,"debug":0,"update":{"status":"idle","has_update":false,"new_version":"20221027-104444/v1.12.1-ga9117d3","old_version":"20221027-104444/v1.12.1-ga9117d3","beta_version":"20230227-133735/v1.13.0-rc1-g129fa27"},"ram_total":49672,"ram_free":36580,"fs_size":233681,"fs_free":117970,"uptime":150382}

  • The Shelly is NOT connected to the cloud, tells us the status log. Was this intended?

    „Habt Geduld. Alle Dinge sind schwierig, bevor sie einfach werden!“ (aus Frankreich)

    „Nothing in life is to be feared, it is only to be understood.“ (Marie Curie, 1867-1934)

    „Es reicht nicht“, rief Schiller, „Gedankenfreiheit zu fordern, man muß auch denken können, sonst fordert man Gedankenlosigkeitsfreiheit und die ist die Freiheit zur Dummheit, welche wiederum die schlimmste Unfreiheit überhaupt ist!“
    (Aus „Besuch aus Weimar“ von Gert Heidenreich, Schriftsteller, *1944 in Eberswalde)

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