Consumption graph missing data

    Hello,

    after other Shelly successfully used I just installed a Shelly PRO3EM with the single-phase connection scheme to monitor the consumption of three different devices. On the interface of the mobile app I see the power and current used but nothing appears on the "Consumption" graph and, by downloading the data with the download, I do not see the kwh as if the historical data were not recorded. Any suggestions ?


    Shelly support gave me the solution to this issue and now consuption works fine abd I can see consumption graphs:

    let the DNS field empty

    Einmal editiert, zuletzt von Leo Puiatti (15. April 2023 um 20:39) aus folgendem Grund: Issue solved

    Hi, same issue for me for my shelly 3EM. My shelly plus 1pm has no problems and shows the consumption history as usual. I would also be happy about advise!
    The shelly is connected to the cloud, the current energy consumption is available both in app and in browser. Historic data is missing completely for the newly installed shell 3EM.

    Zitat

    Hello,

    after other Shelly successfully used I just installed a Shelly PRO3EM with the single-phase connection scheme to monitor the consumption of three different devices. On the interface of the mobile app I see the power and current used but nothing appears on the "Consumption" graph and, by downloading the data with the download, I do not see the kwh as if the historical data were not recorded. Any suggestions ?


    Shelly support gave me the solution to this issue and now consuption works fine abd I can see consumption graphs:

    let the DNS field empty

    let the DNS field empty