Shelly 1 cannot enable cloud.

Empty#Poetry#5789

Hi all,

I bought Shelly 1 from a official store.
I cannot enable cloud, it says: "Device is already Owned By Another User".

What to do?

Thanks

66er

Hi @airbity , welcome to our forum.

Sorry, we've not yet a translation as i know, but have a look onthis german thread please.

Please use google translate if necessary.

Translation follows.

Have fun here.

Empty#Poetry#5789

Code

Hallo zusammen,


Ich habe Shelly 1 in einem offiziellen Geschäft gekauft.
Ich kann die Cloud nicht aktivieren, es heißt: "Gerät gehört bereits einem anderen Benutzer".

Was ist zu tun?

Vielen Dank

66er

Unfortunately, you misunderstood me.

Take a look at the link with the solution and if you don't understand it in German, use Google translate.

We will try soon to publish the linked topic in English.

Empty#Poetry#5789

Thanks you for your availability!