Shelly Plug S suddenly went offline and connected appliance has no power

  • After having a Shelly Plug S working fine for about 3-4 weeks, I suddenly noticed in the app that it turned offline.
    Went to check the appliance connected and it also had no power anymore.

    Looking at the plug it self, the LED is blinking blue (slow blink as it seems). Dicconneted it and connected again, but still no power, blue led blinking and offline in the app.

    After pressing the button, the appliance turned on, and appear with red led (still) and blue led (blinking). Still offline.
    How can I resolve this this?

    Do I need to perform a factory reset?
    It wouldn't be convinient to configure it all again. :(

    Fortunately this is phisically acessible with ease, but if it was a module installed behind a power socket I wonder how to handle it easily...


    PS: The firmware version was the latest (updated yesterday 13.Sep.2023). Maybe this FW version did introduce some new bug that caused this to happen.

    Fernando

    2 Mal editiert, zuletzt von Conchas (14. September 2023 um 04:16)