Collective topic for bugs and problems with the new Smart Control app or control.shelly.cloud

  • As you have probably noticed, when you start the 'old' Shelly app, there is a message today that support for the app and also http://home.shelly.cloud will be completely discontinued on November 10th, 2023.

    Screenshot 2023-10-04 at 20-26-49 Shelly Home.png

    Of course, the alternative with http://control.shelly.cloud and the 'blue' Smart Control app has been around for a long time

    Screenshot 2023-10-03 at 16-22-48 AppGallery.png

    in the Google Play Store in the Apple App Store and also in the HUAWEI App Gallery

    Unfortunately, this app is not yet free of errors, so we ask for your help to improve the user experience.

    Our request to you at this point:

    If you discover errors or encounter problems with the operation, please reply in this topic and do not open a new one for every bug.

    We will collect the information and pass it on to the developers to fix the problem.

    Important for reproducing is marginal information such as app version, possibly model information about the device and screenshots/video links.

    Please also make sure that the latest app version is always installed.

    Please do not spoil this topic with unnecessary and unhelpful comments. We reserve the right to delete these to maintain an overview.

    Thanks for your help

    Your team from smarthome-forum.eu