UNABLE TO ACCESS PRO4PM SCHEDULES VIA ANDROID SMARTCONTROL APP

  • I have three Shelly Pro4PMs and a number of other Shelly devices. The Pro4PMs have all been updated to the latest firmware level. Two of the Pro4PMs are on Ethernet,and one is on WiFi. They all have static IP addresses.

    Recently I am not able to access or modify schedules on any channels, on any of the Pro4PMs, when using the Android SmartControl App.

    If I browse to the Pro4PM web interface on my PC, I can add and modify schedules on the Pro4PMs and these work as they should.

    I CAN access and modify schedules on other Shelly devices from the SmartControl App.

    Are others experiencing this problem? I assume so....

    Will it be fixed?

    Thanks

  • The smart control app is not very reliable.

    You should use the Web UI instead.

    An Cloud-/Szenen-Benutzer (insbesondere für Regelungen): Was erwartest du, wenn Internet oder Cloud sabotiert werden? Nicht nur dafür meine kleine Skripteinführung  8)

    Die einzig existierende Konstante ist der Wandel. Oft liegt die größte Schwierigkeit darin, das Anliegen des Klienten zu verstehen.

  • After posting the above I submitted a ticket to Shelly about this problem.

    A few minutes ago I tried the app again, and I am now able to access the schedules on my PRO4PMs.

    So, it looks like they fixed it. Thanks, Shelly!