Consumption panel issue

  • Hi everyone!

    I have a problem that occurs only with shelly dimmers (I mostly have shelly 1 and shelly 2.5).

    In the shelly app I go to consumption panel -> choose the room -> and I find this screen that says

    "No power meter enabled devices present in the room."

    I have made all these attempts, but without success:

    -factory default of the shelly

    - 6 firmware downgrade from 1.8.5 up to 1.6.0 (using "SHELLY FIRMWARE ARCHIVE").

    - The web version https://my.shelly.cloud/ has the same problem!

    - Removed the shelly and placed in a new room

    For this reason I have ruled out the app problem on iOS.

    In summary: that I have the same problem with multiple shelly dimmers, so at this point I think it is a problem that can be solved by updating the shelly database or the web part of the site?

    It seems strange but the application shows the watts consumed (see photo)! But it is as if it were not included among the devices with the reading of electricity consumption..

    1.jpeg2.jpeg

    Thank you all!