Hi,
I have two of shelly devices, an EM and an i3. The i3 is working well.
The EM has same wifi configuration as the i3:
Wifi Client and backup configured with static ipi. The EM can't connect to both of wifi, if it can, the connection is gonna be lost in 3-4 minutes. In the short live connection the device response time is very long (40-60 seconds). This is really useless and I'm frustrating due to that. This is not a cheap stuff. More info: In access point mode, the device is often unreachable. If it is, the response time very long also.
So reproduction step:
- Connect to the shelly em via AP mode
- Set wifi Client mode and Backup
- The device connected to the wifi
- Device admin is unreachable directly on local IP
- I call the endpoint /settings/cloud?enabled=0
- The admin just got reachable
- Call endpoint /status and there is no reponse, the request timed out
- Other endpoints is working well, only the status not
- After several failed status endpoint caling, all other endpoints is getting down.
Admin is often reachable but there is no response for any API endpoint eg, status, relay etc..
If I wanna get a response from endpoint the Shelly EM is getting frozen and lost the connection. I guess the root cause can be same as what causes the slow responses.
What you think guys, can I do something or this is a malfunctioned device
