No settings in the app or web, only on/off.. Why!?

1. offizieller Beitrag

    As the title says.. I added two different shelly 1, but as you can see on the picture I cant see any kind of settings.. I can turn them on/off, but nothing else. They often loose connection as well so i have to refresh the page to see the button again.. Scenes doesnt work either.. So for now its completely useless.. Any ideas? I can see them both on the web and in the app, so they should be connected to the cloud, right..? Wifi strength should be good as well since its only like 6 meters, line of sight.

    TL:DR: No settings, no scenes. Only on/off with the app. Why?!

    Neutral to neutral

    Live to L and I

    "Lights-cable" to output


    Screenshot_20210524-204407_Shelly.jpg

    Screenshot_20210524-210623_Shelly.jpgScreenshot_20210524-210614_Shelly.jpg

    Einmal editiert, zuletzt von Isensevens (24. Mai 2021 um 21:09)

    There is another thread in german part of forum saying the same and that in facebook group they were writing regarding issues with cloud functionality at the moment.

    It might be best to wait for a day until this will be fixed.

    Einmal editiert, zuletzt von utschu (24. Mai 2021 um 21:16)

    • Offizieller Beitrag

    Hi and welcome to the forum. :)

    1st picture: what happens, if you touch the icon on left side

    2nd picture: you haven't install the newest firmware, so please make a update, perhaps via Web-UI and browser

    Good luck. :thumbup:

    Link to the thread in german forum where a similar problem has been reported:

    Thema

    Der Neue aus dem Oberbergischen

    Einen lieben Gruß in die Gemeinde.
    Ich bin ein blutiger Shelly-Anfänger und bin durch aufkommende Schwierigkeiten hier auf das Forum gestoßen.
    Also habe ich mich angemeldet. Ich hatte mir 4x Shelly 2 .5 für meine Rolladensteuerung gekauft und sie mit der Shelly-App in meinem Heimnetz registriert. Beim Firmwareupdate der Shellys ist die App plötzlich eingefroren. Habe sie dann direkt über die IP's 192.178.168.xxx weiter geupdated, alles eingestellt (mit Cloudzugriff) und danach verbaut und zum…
    emu43
    23. Mai 2021 um 18:31
    Zitat

    Hi and welcome to the forum. :)

    1st picture: what happens, if you touch the icon on left side

    2nd picture: you haven't install the newest firmware, so please make a update, perhaps via Web-UI and browser

    Good luck. :thumbup:

    Nothing happens when i press the icon on the left side.

    In the app it tells me to update the device, and when i press, nothing really happens. It only asks me if i really want to continue, and I press yes, but then nothing happens...

    As the other guys says, i hope there is a problem with the cloud. Hopefully it will work soon...

    In the Web-UI it keeps staying offline... but I can reach it in the app, sometimes...

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