Beiträge von Fiorenzo_IT

Zitat

Hallo zusammen,

ich bin nicht auf Server 42, sondern auf 65. Leider werden meine Geräte teilweise bis vollständig immer wieder im Zeitraum von ca. 10 Uhr bis 16 Uhr offline angezeigt. Manchmal verschwinden auch alle Szenen. Teilweise wird noch die Leistung aus verschiedenen Räumen richtig übermittelt. Am wenigsten funktioniert die App, die alte und neue Oberfläche im Browser nimmt sich nicht viel. Ich bin mir recht sicher, dass ich alles richtig konfiguriert habe. Total frustrierend. Hat jemand Informationen über Server Nr. 65?

LG

Peter

Hallo Peter, sende eine E-Mail an den Support „support@shelly.cloud“ und gib das Problem, die Servernummer und den Benutzernamen an, mit dem du angemeldet bist.

Zitat

If, you'll prevere to stop problems with automations, you should think about an local system like, homeassistant or iobroker

I'm reading up on home assistant, I have to find the hardware that consumes and costs little, then start studying programming again Of course the cloud was more comfortable

Zitat

Yes, and you won't know which Server you will get. But I don't know why you should do this, wait for the support doing there work and everything will be fine.

I'll wait, but it's been 15 days now that the server is in fits and starts .... and I have significant problems with the automations at home

sorry, but is it worth creating another account and migrating everything? hooking up to a server other than 42 (which has always had problems)

If so, is the shelly PM history lost?

today server 42 is still offline 😞⚠️

Das heutige Update, Donnerstag, 11. Mai, Server 42 funktioniert immer noch nicht 😭

Danke für die Info. Ihr seid wirklich ein fantastisches Forum 💛 😊

Zitat

Ich gebe es weiter!

Weitere "Ich auch" Meldungen braucht es nicht!

Edit:
weitergeleitet

Server 42 ist nicht stabil. funktioniert in Anfällen und beginnt 😞

Zitat

Laut schreiben ist keine Lösung, und hier sowieso nicht, das Forum und seine Mitglieder können nichts dafür.

Auf das Ticket hast du eine freundliche Antwort erhalten, reicht das nicht?

Iund wenn mal ein Maschine ausfällt, was in unserem Unternehmen auch wöchentlich passiert schreien auch die Kollegen nicht rum.

Also bitte die Form wahren und höflich bleiben.

Ich habe mich geärgert, weil es das zweite Mal in einer Woche passiert ist, immer derselbe Server, habe ich spontan geschrien, sorry für den Ausbruch.


Mi sono alterato perchè è la seconda volta in una settimana che succede, sempre lo stesso server, mi è venuto spontaneo urlare, scusate lo sfogo .

Fiorenzo Di Marco,

Thank you for reaching out to us!

Apologize, please, we have an issue with the instance server 42nd. The developers are currently engaged on solving the problem, the issue number is #952.

This is a very high priority for us, and we assure you soon will be up and running. In the meantime, the devices are accessible over IP.

Thank you for your understanding and your patience, and once again apologize for the troubles

Cordiali saluti,

Shelly Support Team

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Now..... 🥶

Gentile Fiorenzo Di Marco,

Thank you for reaching out to us!

Apologize, please, we have an issue with the instance server 42nd. The developers are currently engaged on solving the problem, the issue number is #952.

This is a very high priority for us, and we assure you soon will be up and running. In the meantime, the devices are accessible over IP.

Thank you for your understanding and your patience, and once again apologize for the troubles

Cordiali saluti,

Shelly Support Team

but it is not possible!

today the server is still offline !

"Server: https://shelly-42-eu.shelly.cloud"

Shelly is becoming unreliable, I will be forced to change devices.

their last email reply:

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AND TODAY STILL EVERYTHING OFF LINE!

sorry but I'm exasperated, I have many automatisms and this puts me in great difficulty

Zitat

Hi, how do you see what server a device is using ?

from webp go to: https://control.shelly.cloud/#/settings/user settings>user setting>authorization key and click on the "get key" button from there you can see which server you use

or locally with shelly's ip address and double-clicking on the cloud (simbolo della nuvola)

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seeshellycloud.jpg

now it seems that the "shelly-42-eu.shelly.cloud" server has started working again, I'm PINGING it and it is always online and reachable, let's hope it continues to work

now it seems that the "shelly-42-eu.shelly.cloud" server has started working again, I'm PINGING it and it is always online and reachable, let's hope it continues to work

thank you all for your cooperation and availability

Good morning everyone, I too have the same problem, since yesterday it doesn't connect to the cloud or it goes in fits and starts ...

this is the cloud

Server: https ://shelly-42-eu.shelly.cloud

connected to : shelly-42-eu.shelly.cloud:6022/jrpc