Beiträge von sceeter

Seems like removing from cloud, erasing data and wait 1 day solved the issue

I've istalled an 3EM on phase 1 and use VA to monitor 1 phase. As i don't need to monitor va2 and va3 the device is only connected to L1 and N. Everything works fine including cloud connection. It monitors data, that i can see through the app and web interface on phase 1. No data on phase 2 and 3 as expected. Unfortunatelly the consumption graph say no data available. Cloud communication is working. If i download the csv, the consumption in the table is 0. Does the 3EM need to be bridged on the input side to phase 1+2+3 on the device to display the consumption in hte cloud correctly even if I only want to monitor phase 1? Monitoring over http api works fine.