Beiträge von iamheretohelp

Hello, hello! It is Dimitar Stanishev here from the Shelly Support team. We would like to provide you with more explanation of the new feature, which our Plus and Pro series will have. It is "Shelly Script" and below you can find more information.

Developing a solution that uses complex logic or inter-component interactions that are asynchronous in time requires flexibility that can not easily be provided by constantly complicating the underlying OS of the device. As with any other software system, the "user space" software solution(s) are better suited to implement logic that is specific to the use case and can be developed by the end-user.

The natural solution to the complexity of users' "job to be done" is to distribute the computational load of the solution building process. We here just can't be that smart to come up with all the right formulas. So we empower our users to create solutions by deploying scripts on Shelly devices (second generation). Actually, we don't know of any other device that offers that at the moment.

Now you can have even more of the _creative autonomy_, which has been one of the main success product themes of our products. We don't want to tell you how to solve the problem, we don't want you to use a third-party integration, we don't want you to buy a hub.

## What is a "Shelly script"?

A script is a program, written in a subset of JavaScript, which is a tried and proven technology - Mongoose OS, the same stack that we have the rest of our devices built on. The secret sauce is the exposure of the RPC APIs to the script. And the extra needed functionality - HTTP.GET (soon POST), Timers for scheduling, the ability to use the local web interface of the device to upload, edit and manage running scripts.

We will publish links to the documentation and repository with examples in the coming days.

Zitat

Its like this. Im a web dev, and a licensed electrician and contractor.

I can get Sonoffs to work fine.

I have 300 brand new (pos) Shelly1 that dont work. Specifically they dont show up in my phone wifi search and or the Shelly cr. App.

I dont care what the sticky says. The Shelly should show up in a wifi search without a router. It should simply display in a wifi search like everything else does.

I spent a Sh#t load of money on these... It shouldnt be this difficult.... I was told these are easier to configure than Sonoffs...

Let me tell you... At least Sonoffs work... More than I can say for this crap junk.

Im not sorry I needed to vent. I wonder when the typical millidiot attitudes finally get tossed and people bitch enough to hold horrible quality products the companys responsible.... Litterally call them. Spam them... Make them feel such pain for producing garbage product they stop doing it. Tell me why it has always been acceptable to release software based products thats only 50% ready foe release. My business has no problems producing quality programming and applications for industry... Am I the only one?

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Thank you for your feedback, Ratfink ! For sure, you have bought them from one of the dealers or directly from the manufacturer - https://shop.shelly.cloud/. Please tell me with more details from whom you have bought them, so we can find what can be the reason. Once after that, I will investigate and give you a solution.

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It is extremely difficult to communicate with Dimitar. Sometimes he answers, sometimes he doesn't. He has created a ticket in their internal system, telling the developers to fix it. But this was weeks ago...

It is quite obvious that this is rather low priority for him and even lower priority for the developers. Their internal communication is a mess and I'm not even sure the developers actually are willing to fix this problem because the info I received from shelly-support months ago was that the developers say that the delay is intentional, necessary and can't be removed (see above). Dimitar has neither confirmed nor denied this but says that shelly support get their info either from him or from or from their own testing. So he seems to be implying that the support people don't communicate directly with the developers at all. I've asked for clarification on this but received no reply.

And even if he'd confirm that, we'd only know that support is making stuff up, but we'd still not know whether support is actually fixing this. I have pointed out to Dimitar multiple times over the last months that this is an easy fix if it is true that the delay is baked into the firmware. But Dimitar has ignored the question and neither confirmed or denied what is causing the delay.

In a nutshell: we are basically in the same spot as in April and I advise anyone who wants to see a solution to the shelly dimmer 2 delay problem: open support tickets with shelly support until we see some solutions.

Thank you for your honest opinion! As I said in the personal chat with you, a lot of people are trying to reach me and I am not able to answer all of them in the respective manner of time. Your problem is planned to be fixed in 1.11 when it is officially released.

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damn...

So I just created a new ticket. My wife is killing me. I have installed over 20 dimmer2 in our house...

Give me your ticket number, so I can check if the problem is the same or it is something else.

The delay occurred due to Easter in Bulgaria. I will text it here as well, please excuse me for the delay. As I promised over a personal message, today, I will review everything with our hardware team.

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I have not heard back from iamheretohelp since almost three weeks. By now I am starting to consider this behaviour as rude. As busy as he may be, there is always time to write a quick note that you haven't forgotten about the issue and will get back. But he is just silent, despite multiple reminders I sent.

No, you are not. You are ignoring tophee.

Now, a message to everyone. When there is a such situation, everyone can open an official ticket with us here - https://shelly.cloud/support/

zmaier for sure! We are in touch with tophee.

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Hello,

iamheretohelp : keep us informed here in the forum please, because there a lot of people who are interested in a solution.

Yes, @Olsche is correct. We are working on a fix.

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Because of localhost errors in the actions: tomorrow there should be 1.10.3, which fixes this error

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iamheretohelp , I have sent you a private message on this forum website. Did you see it?

Answered already. I will be happy to digg this with you!

tophee, it will be great if you share with me the ticket number, so I can investigate what exactly happened and check the whole communication. After that, I will be able to advise with more details. If you found a way to reach me directly, I will be really thankful, so we can investigate why this is happening exactly. I have some proposals. Also, I would like to point that all the relays ( Shelly 1, Shelly 1PM, Shelly 2.5, Shelly 1L and etc. ) are not the same as Shelly Dimmer 2 ( the device is internally built with MOSFET transistors ). Although, I assume that the device should act in the same from the switch and from the cloud.

Zitat

Here are the latest answers:

To make matters worse, they have now also closed the ticket, which meant that my answer below automatically created another ticket ...

It is a complete mystery to me why the developers are so reluctant to fix their firmware. It may well be that the support people don't seem to understand how the firmware works. But the developers should know that, right? The suspicion creeps up on me that the request was not passed on to the developers at all. If that's true, Alterco is unfortunately even more in trouble than previously thought.

I would be really grateful if someone with a good connection to Dimitar could point out this problem with the switch-on delay. [user = '5404'] Seven of Nine [/ user]? [user = '94 '] Olsche [/ user]? [user = '1'] Admin [/ user]?

So that you don't have to read through this thread first, here is the most important thing in a nutshell : When the button is used, Dimmer 2 switches on with a delay of just under a second, there is no switch-on delay via the Shelly app. As far as I can judge on the basis of the partly contradicting information from Shelly Support, it is likely that this delay was built into the Dimmer-2 firmware in order to be able to register long-press. In doing so, one has apparently made the mistake of thinking that one always waits 800 ms instead of only while the button is held down.

Alterco has been aware of the problem for almost four months now and could have been fixed long ago, but if the support blocks any solution out of ignorance, we can wait a long time.

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It is Dimitar Stanishev here. I will check the whole topic and what exactly happened. You can reach me over Facebook personally as well here - https://www.facebook.com/profile.php?id=1274065133
You will be able to give me the ticket numbers and I will check what exactly happened.

To all who have problems with transformers or something similar with Shelly Dimmer 2. There is a big difference between LED driver and transformer. If Shelly Dimmer 2 is used with 12/24V loads, then there should be a dimmable with trailing edge LED driver.

Hello everyone! It is Dimitar Stanishev from the Shelly support team here. About the problem, which @orkus has. @Olsche informed me about it. @orkus , I have checked and I see that the device was on 1.9.6dimmer2 firmware. I need answers on a couple of topics:
- What was the wiring? With neutral or not?
- What was connected to O? Were there any transformer or LED driver? If yes, what it was? What were the bulbs after it?
- What calibration has been used for this Shelly Dimmer 2?

This cable is the ground cable. It is not the Neutral, which you should use for putting in the N input. It will be better if you install the device in the ceiling beside the lamp or buy Shelly 1L.

Try to make an OTA update.