Thanks for the (bad) news! Did you open a ticket at Allterco yet?
We measured the voltage (yellow) and the current (blue) waveform with oscilloscope. The current waveform is not sinusoidal, it has square shape. Probably this cause the problem with calculating the power factor and the current.
As far as I heard the Analog Devices ADE7880 chip is the core of the Shelly 3EM which is capable of measuring RMS of signals up to 2.8kHz. So theoretically the device should be able to measure well, but I do not understand why it is not working as it should.