Beiträge von ringo982

  • Problem uploading new Room image

    Hello,

    i'm trying to change my room images uploading my own instead of usig the default images.

    The problem is that every time i try to use a photo i have taken, the iOS app resize it and distorce it.

    I tried to check a default image, and i saw it is 1920x1280 pixels, but even if i try to resize my image to 1920x1280, the situation is the same. The image is resized and over all distorced.

    Anyone can help telling me which is the exact image size to use to upload a new image and see it as it is taken?

    Thank u

  • Trasfer Devices to a new Account

    Hello

    I want to transfer all my Shelly devices from the actual Account to a new one. Actually the devices are linked to a Wifi network, and I have to change it, so the goal should be to have the same physical device linked to the new Wifi network and linked to the new Shelly account. I have all my devices connected to Cloud but I want to keep all the settings and configurations of each device.

    It is possible without a factory reset?

    Thank u