Beiträge von John Macklowski

    [SOLVED] iOS app crashed and won't load.

    iPhone running 15.3, Shelly Cloud app latest version (2.04).

    It was working perfectly with my 8 rooms and +25 relays. Today I was changing the name of a room when the app crashed. Any further app restart won't work. It says 'loading' for a split second and the app crashes. I reinstalled the app and did reset the phone, no luck.

    Now the app is useless and so are my +25 relays... ;(

    Update: the app doesn't work on my wife phone's either. I guess with the first crash the config was somehow corrupted and now the app is unusable.

    Update 2: I removed all rooms, all scenes and all devices (from m.shelly.cloud). Still no luck. ;(

    Update 3: OK, I found a solution. First, remove all devices, rooms and scenes. Then, reinstall the app and recreate devices, rooms and scenes.

    There are multiple crash reports, I'm attaching here the first and latest ones. Original extension ".ips" changed to ".ips.txt" to avoid the upload content filter in the forum.