Beiträge von keroner

  • device is already owned by another user

    Hi all,

    I've got the problem where my Shelly v3 cant be added because of the "device is already owned by another user" problem.

    I know there is a fix for this problem but I just cant get is to work.

    What I did so far in this order,

    - Connected to the shelly using the web interface

    - Connected the shelly to my wifi network

    - Got the new internal IP (197.168.0.179)

    - connected to the new internal ip adres and did a firmware update

    - stil not possible to add the shelly

    - Found this page for the ID collisson "Instruction to update firmware in case with ID collision"

    - used this URL to update the shelly with the ID problem firmware "http://192.168.0.179/ota?url=http:/…tch1_longid.zip"

    - I get the following message (within a second) "

    Code
    {"status":"updating","has_update":false,"new_version":"20230503-095514/v1.13.0-g9aed950","old_version":"20200114-153732/1085-ota-firmware-for-conflicting-devices@2509ea67"}"

    - Did the factory reset

    These steps should solve the problem, but I still connect add the shelly to my shelly cloud.

    Can anyone please help me out here because I am getting utterly frustrated....... :) :(

    Thanks in advance!!

  • Can't add any device

    Hello all,

    So I'm new to shelly. I just got me a Shelly 1 and a Shelly gas. The problem I'm running in to is that I can't seem to add either of them using the android app.

    Most off the time the app just doesnt find the device when selecting to add a new device. Sometimes is does find them, I can name them, select a room, but when selecting "Done" i get the message "Something went wrong" and no device is added.

    I'm getting quite dissapointed here since this is my first experience with Shelly.

    Hope some can help me in the right direction.

    Thanks!!