Hello,
I bought my 1st shelly 3EM and installed it. I tried to connect it to the cloud via the app but it doesn't work. I see the wifi network generated by the shelly but the app returns the following message: "Could not connect to device shellyem3-....".
I tried to connect directly to the shelly via the WebUI but the interface does not load. I am connected to the shelly and I only see the raw data of the 3 phases. The connection and installation seems to work. So I have the connection
connection, but not the graphic interface.
I tried to reset the shelly, but nothing seems to happen when I hold the button for 10 seconds. The shelly keeps blinking at the same frequency. I also tried to turn off the shelly's power and turn it back on, but it doesn't change anything.
Is there any other way to reset the shelly?
Thanks for your help.
Cédric